Play with excitement!
Winning sensation!
They will help you stay safe and have a fair time. Protect your C$ and have a smooth gaming experience while staying up to date on important rules that Canada players must follow. Real Canadian players can enjoy safe and fun gameplay if they understand these terms.
Virtual City Casino has a lot of exclusive bonuses to make your gaming experience better. But each one has rules that you must follow to stay eligible and get all of your rewards.
Knowing these bonus rules is important for having a fun time playing games and getting the most out of your promotions. Each bonus comes with its own set of rules, such as wagering requirements, game contributions, eligibility requirements, and limits on how many times the bonus can be redeemed. The rules are in place to make sure that everyone plays fairly and that everyone has the same chances to win.
To get most bonuses, you have to "opt-in" by doing something like entering a code, clicking on a prompt, or calling customer service before making a qualifying deposit. Bonus money has to be wagered a certain number of times before any winnings can be taken out.
One type of bonus might need to be wagered 30 times before it can be withdrawn. If you get a C$100 bonus, you have to bet C$3,000 before you can cash it out.
You can only bet a certain amount of money when you're playing with bonus money. This is done to make sure that everyone has the same chances and to stop unfair play.
Not all games count the same toward wagering requirements. Table games and live dealer games may count less or not at all for bonus play, while slots usually count 100%. Bonuses are only good for a certain amount of time. Once the deadline (usually between 7 and 30 days) has passed, the wagering requirement will no longer apply to your account, and neither will the bonus nor any winnings that came from it.
You can only have one exclusive bonus active at a time. You could lose all of your bonuses and winnings if you try to stack or combine offers. Bonuses may not be available to people from certain countries or whose accounts have been used in the past. Some bonuses are only available to people who just signed up, while others are for loyal or VIP players. Before accepting a bonus, you should always read the rules that come with it. That way, you can be sure you're following Virtual City Casino's rules and make the most of every promotion.
In order to join Virtual City Casino, players must first meet certain requirements. Once they have done this, they can then create an account. Games and promotional offers can only be legally claimed by people who meet these requirements. Following these rules to the letter makes sure that everyone can play games safely and responsibly.
For the casino's real money games and promotions, you have to sign up for an account. You have to give personal information, prove who you are, and agree to follow the rules that apply to your location in order to register. Anyone can sign up as long as they are at least 18 years old or the legal age in their area, whichever is higher. People who live in or are citizens of certain restricted countries cannot register. Check the Virtual City Casino's terms or call customer service to make sure that Canada is allowed to play.
There can only be one account for each person, household, or IP address. You will be asked to give correct information during the registration process, such as your full name, address, date of birth, and how to reach you. Verification documents, like a recent utility bill or government-issued ID, may be needed to make sure you are who you say you are before your withdrawal request can be processed. Make a deposit of at least C$10 to use the real money play features after creating an account. If you don't, you'll be responsible for everything that happens under your username. You could lose your winnings and have your account closed if you give false or misleading information.
Virtual City Casino makes it easy and safe to add money to your account. There are a number of safe ways for players to deposit C$100 or more quickly and easily. It is important that every player finds an easy way to start playing right away because each method has its own processing times and minimum deposit requirements.
The least amount of money you need to deposit to open an account and get bonuses is C$10. There is no delay in processing most transactions, so you can start playing your favorite games right away. However, the exact processing time may depend on the payment provider you choose.
| Payment Method | Minimum Deposit | Processing Time | Fees |
|---|---|---|---|
| Credit/Debit Card | C$10 | Instant | No Fee |
| E-wallet | C$10 | Instant | No Fee |
| Bank Transfer | C$20 | 1-3 business days | No Fee |
Some payment methods may require you to prove who you are before you make your first deposit to keep transactions safe. Some bonus offers might not be valid for deposits made through certain channels. After you choose a deposit method, make sure you check the promotion page again to make sure you can get the bonus. As required by law, all of your money is kept in your account, and you can see a full record of all your transactions at any time in your account settings.
Remember that the options you have and the time it takes to process your application may change depending on your Canadian and [...]. The customer service team is available 24 hours a day, seven days a week to help you start playing games without any problems. Do you need help with any deposit method or have questions about the payment terms?
Virtual City Casino is dedicated to giving players easy and quick ways to get their money out. Verify your account completely before asking for a withdrawal. This will speed up the process and keep it from taking too long. According to security rules, withdrawals can only be sent to payment methods that were used for deposits the first time.
This is the lowest amount that can be withdrawn at once: 50 C$. It is not possible to handle requests that are less than this amount. Any requests to withdraw money are checked internally, and you might need to show more proof of who you are if your total withdrawals go over 2,000 C$ or the legal limit for your Canada or Canadian.
Once a withdrawal request is made, Virtual City Casino processes it within 48 hours, as long as all the steps needed to verify the account have been taken. After going through internal processing, the time it takes for the money to reach your account will depend on the method of payment you choose.
For your convenience, you can cancel a withdrawal request while it's still being processed by the casino. Please keep in mind that withdrawal requests may be charged fees by the payment provider or a bank that acts as a middleman. There may be limits on how much you can win and take out, depending on your VIP status and the terms of the promotion. For example, some jackpots may only pay out a maximum of 4,000 C$ per week.
There are minimum and maximum bet amounts that can be wagered at Virtual City Casino. These limits are in place to make sure that everyone plays fairly and follows the rules of the game. These limits cover single bets, total bets made during a game, and certain types of games. Before putting down real money bets, players should be aware of these terms so that they don't lose any potential winnings.
When bonus funds are being wagered, the biggest bet that can be made on most slots and table games is strictly limited. When using bonus or promotional credits, if you try to bet more than the maximum amount allowed per spin or hand, your winnings could be canceled. You can only bet a maximum of C$8 per game round when you're using bonus credits, unless a promotion says otherwise. In games with a progressive jackpot, the biggest bet that can be made is higher, but only real money bets can be used to qualify for the jackpot. When a bonus is active and bets are made that are higher than C$8, the bonus funds and any winnings may be lost.
As low as C$0.10 per spin or hand is usually the lowest bet amount in most games. It is important to look at the information page for each game to see exact betting ranges. The most you can bet on table games and live dealer games may vary based on the table stakes and your status as a player. Higher maximum bets can be set up for VIP players upon request, but the management of Virtual City Casino decides whether to do so. Before confirming a bet, you should always confirm your wager. This is especially important if you have a bonus active on your account. If a bet doesn't follow the posted limits, the casino can change, cancel, or void it.
Virtual City Casino's mobile casino terms are made to make playing on your phone or tablet easy and safe. There are certain rules that you must follow whether you use an iOS or Android phone or tablet to make sure you have the best mobile experience and that your account stays safe. Your device must meet the minimum operating system requirements in order to access the casino. For iOS, you need at least iOS 12.0. Installing Android 6.0 or later is required. Always keep your app up to date to make sure you can use all of its functions and security features.
You can access your account from more than one device, but you can only be in a session at a time. When you log in from your phone, other devices will automatically log you out to protect your privacy. All mobile transactions, like deposits and withdrawals, use the same methods for verification and identification as desktop play. Minimum deposit by mobile: C$20 Minimum withdrawal request: C$50 Mobile users can claim bonuses and get free spins, but they must meet the same requirements for eligibility and wagering. If push notifications are turned on, your device will receive bonus alerts and promotional updates. Mobile users are responsible for keeping their devices safe. Make sure your phone or tablet is protected with a password or biometric authentication and never give out your account information to other people.
Keep your account and funds safe by telling customer service right away if your device is lost or stolen.
Maintaining a fair and safe environment is at the heart of every game at Virtual City Casino. Random Number Generator (RNG) standards have been tested by outside groups, so players can be sure that all games will use them correctly. There are regular checks to make sure that every spin, hand, or roll really is random and gives everyone the same chances to win, no matter what has happened before or how they've played. It is important to keep both your personal and financial information safe. Advanced encryption protocols are used by the casino to keep all sensitive information and transactions safe.
No matter if the account is for 10 C$ or 10,000 C$, all deposits, withdrawals, and account operations are done through secure channels that are meant to stop fraud and unauthorized access.
All withdrawal requests must be accompanied by proof of age. This makes sure that only players who are eligible based on their Canadian can access their winnings. Limits on deposits, like daily or monthly caps, can help players keep track of how much they spend. These limits are easy to change through your account dashboard. With self-exclusion tools, you can stop playing for a set amount of time or permanently. This gives you options and helps you play responsibly. If a player needs help, the casino gives them direct links to groups that help people who are addicted to gambling.
Transparency is important to Virtual City Casino. The "Account" section of your site gives you access to detailed reports on game payouts and rules for resolving disputes. This way, if you ever have questions or concerns, you can always find answers. This method protects your interests and well-being at all times during the game.
Virtual City Casino has a recognized gaming license, which makes sure that all of its guests are safe and following the law. The casino follows the rules set by the organization that issued its license very carefully. These rules include regular checks, fair gaming, and being responsible in every part of its service. There is real peace of mind for players and data privacy because regulatory bodies check the Random Number Generator (RNG) systems and financial transactions.
Only people who are old enough to legally play at Virtual City Casino are allowed to join. To make sure they're following the rules set by Canada laws, the casino carefully checks the Canadian and age of everyone who signs up. This promise includes regularly checking the identities of players as part of rules against money laundering and keeping C$ accounts safe.
The casino is licensed and regulated by internationally recognized authorities; players' identities and ages must be checked; all personal and transactional information must be kept safe and encrypted; access is limited in places where online gambling is illegal; the casino may ask for extra proof to confirm information or process deposits and withdrawals over C$1,000.
If you try to make multiple accounts, lie about your personal information, or get around restrictions, your account could be suspended and your money could be lost. Virtual City Casino promises to be completely honest and follow all the rules so that all of our guests can have a fun, safe, and legal time playing games.
At Virtual City Casino, players can get full support for any questions, technical problems, or account issues. There is always someone to help you because the support team is available 24 hours a day, seven days a week. You can get help through live chat, email, or the phone, depending on what works best for you.
The casino wants all of its customers to be happy, so they offer quick responses and professional service. It is suggested that you first contact the customer service team if you have any issues with transactions, gameplay, bonuses, or verifying your account. A faster resolution process will be sped up by clear communication and giving specific details. Virtual City Casino tries to settle any disagreements quickly and fairly. Your case will be sent to a senior team member if the problem can't be solved by the first support group you talk to. When you file a complaint with the casino, you must include information about your account and any relevant transaction dates or amounts (for example, a deposit of C$50 or a bonus of up to C$200). You will receive confirmation of your complaint within 24 hours. The casino has up to 10 business days to fully investigate your complaint and send you a formal response. If you and the casino still can't come to an agreement, you can try mediation through an independent third-party organization that specializes in online gaming disputes.
The casino is committed to following all rules set by regulators and giving all players an open and fair way to settle disputes.
Before using Virtual City Casino's services, players must read and agree to the terms and conditions. All players must follow the rules in order to keep the gaming environment safe and honest. If you break any of these rules, Virtual City Casino may close your account, take legal action, or both, depending on what they think is best.
All players must be at least 18 years old, or the legal age in their country. Personal information that is correct and complete is needed to create an account. It is up to each player to keep their account information secret. Every person and family is only allowed one account. We encourage responsible gaming. Players need to keep an eye on what they're doing in games and use self-exclusion tools if they need to. Set limits on deposits to make sure people play responsibly. If you need to self-exclude, contact customer service. Conditions for bonuses and special offers are different. Unless it says otherwise, all bonuses come with wagering requirements. Please note that Virtual City Casino can change these terms and conditions at any time. Welcome Bonus: 60 times the bonus amount. Free Spins: 40 times winnings from free spins. By using the casino again, you agree to all of the changes.
Any payment method that works in their Canada can be used to make a deposit. All transactions require a minimum deposit of C$. It's important for players to use their own accounts to make all deposits. You cannot use a third party to make payments. After confirmation, the funds are sent right away.
If the request is approved, the money is sent back to the original payment method. Minimum withdrawal amount is C$, and maximum limits may apply based on the status of your account and the method of payment you use. Within 48 hours, withdrawal requests are looked at. When making a payment, you might need to show proof of who you are.
Players from certain countries who have verified their accounts can get bonuses. There are wagering requirements, maximum bet limits, and game restrictions. Individuals, households, or IP addresses can only get one bonus at a time. In the Promotions section of our site, you can find the full bonus terms.
Availability is based on the laws in Canada. Before they sign up, players should make sure that going online to play is legal in their area. Anyone from a country that isn't allowed to play or younger than the legal gambling age can't sign up for Virtual City Casino.
Keeping your account safe is very important. All financial and personal information is kept safe by advanced SSL encryption. For transactions and account changes, you may need to go through more than one step of verification. Players are responsible for keeping their login information safe and letting us know about any suspicious activity.
Proof of identity, like a valid photo ID from the government, proof of address, like a recent utility bill or bank statement, and sometimes proof of payment method are needed for Virtual City Casino to process withdrawals. If you send these documents as soon as possible, your withdrawal request will be processed quickly.
Bonus
for first deposit
1000C$ + 250 FS
Switch Language